Privacy Policy
Effective Date: November 5, 2024
Sonic Sanctuary Recording Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sonicsanctuaryla.com (the "Site") or use our services in Los Angeles, California.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you inquire about our services, book a session, or contact us.
- Payment Information: When you book a session or purchase our services, we collect payment information, such as your credit card number and billing address. This information is processed securely through our payment processor, Stripe. We do not store your full credit card information on our servers.
- Usage Data: We collect information about how you use our Site and services. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity. Cookies are small text files that are stored on your device. We use cookies for various purposes, including personalizing your experience, analyzing website traffic, and serving targeted advertisements. You can control cookies through your browser settings.
2. How We Use Your Information
We may use your information for the following purposes:
- Providing Services: To provide you with the recording studio services you have requested, including scheduling sessions, processing payments, and communicating with you about your project.
- Improving Our Site and Services: To analyze how you use our Site and services and to make improvements based on your feedback and usage patterns.
- Marketing and Communications: To send you promotional emails and newsletters about our services, special offers, and industry news. You can opt out of receiving these communications at any time by clicking the unsubscribe link in the email.
- Customer Support: To respond to your inquiries and provide customer support.
- Legal Compliance: To comply with applicable laws and regulations.
3. Disclosure of Your Information
We may disclose your information to the following third parties:
- Service Providers: We may share your information with third-party service providers who help us operate our Site, process payments, send emails, and provide customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer complementary services. We will only share your information with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive data.
- Implementing firewalls and intrusion detection systems.
- Limiting access to your information to authorized personnel.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Objection: You have the right to object to the processing of your personal information.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
6. California Residents: Your California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include:
- Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting the information, and the categories of third parties with whom we share the information.
- Right to Delete: You have the right to request that we delete your personal information.
- Right to Opt-Out: You have the right to opt out of the sale of your personal information. Sonic Sanctuary does not sell your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your CCPA rights, please contact us at [email protected]. We will respond to your request within 45 days.
7. Children's Privacy
Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the effective date. Your continued use of our Site and services after the effective date constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Sonic Sanctuary Recording Studio
123 Art Street
Los Angeles, CA 90012
Phone: (213) 555-0123
Email: [email protected]
This Privacy Policy is provided by Amelia Chen, Data Protection Officer at Sonic Sanctuary.